We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Let us know you are sending the return at. 

sales@wildheartorganics.co.uk.

Send to

WILDHEART ORGANICS 

TEVIOT BANK

ROXBURGH

TD5 8NF

You can always contact us for any return question at sales@wildheartorganics.co.uk.

Card refunds will be within 3 days and should appear in your account within one week.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on  gift cards.

Exchanges
If you would like an exchange please let us know.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.